INTRODUCTION

Welcome to preethiudhayaraja.com, the official website of Dr. Preethi Udhayaraja Dental & Aesthetics ("the Clinic", "we", "us", "our").

By accessing this website, booking an appointment, or using any of our online services, you ("the User", "patient", "you") agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

If you do not agree to these Terms and Conditions, please do not use our website or services.

1.  ABOUT THE CLINIC

Dr. Preethi Udhayaraja Dental & Aesthetics is a dental and aesthetic clinic based in Chennai, Tamil Nadu, India. We offer a range of dental and aesthetic

treatments under the supervision of Dr. Preethi Udhayaraja (MDS, Orthodontics), an experienced and qualified dental professional with 16+ years of practice.

2.  USE OF THIS WEBSITE

1. 2.1 This website is intended for general informational purposes about our clinic, treatments, and services. It is not intended to serve as medical advice or replace a consultation with a qualified dental professional.
2. 2.2 You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
3. 2.3 You must not:
   • Use the website in any way that could damage, disable, or overburden it.
   • Attempt to gain unauthorised access to any part of the website.
   • Submit false, misleading, or fraudulent information through any form on the website.
   • Use the website to transmit unsolicited communications or spam.
4. 2.4 We reserve the right to restrict or terminate access to the website for any user who violates these Terms and Conditions.

3.  APPOINTMENT BOOKING

1. 3.1 Booking an appointment through our website or WhatsApp is a request for consultation. It is confirmed only after you receive an acknowledgement from our clinic team via phone, WhatsApp, or email.
2. 3.2 Appointments are subject to Submitting a booking form does not guarantee an appointment at a specific date or time.
3. 3.3 You are responsible for providing accurate and complete information when booking an appointment. Incorrect information may result in delays or inability to complete your booking.
4. 3.4 Please arrive on time for your scheduled If you need to cancel or reschedule, we request at least 24 hours' notice to allow us to accommodate other patients.
5. 3.5 Repeated last-minute cancellations may result in the clinic declining future appointment requests at its discretion.

4.  MEDICAL DISCLAIMER

1. 4.1 The content on this website, including information about treatments, procedures, and outcomes, is provided for general informational and educational purposes only.
2. 4.2 Nothing on this website constitutes professional medical or dental advice, diagnosis, or treatment. Always seek the advice of Dr. Preethi Udhayaraja or another qualified dental professional for any dental concern or
3. 4.3 Individual results from dental and aesthetic treatments may vary. Any treatment outcomes, case studies, testimonials, or before-and-after images displayed on this website are illustrative and do not guarantee identical results for all patients.
4. 4.4 All treatment decisions will be made in consultation with you during your clinical appointment, following a proper examination and assessment.

5.  COSMETIC DENTISTRY AND SMILE DESIGN DISCLAIMER

1. 5.1 Dental and cosmetic dentistry procedures — including but not limited to Smile Designing, Teeth Whitening, Veneers, Invisalign, and Dental Implants — are highly individualised treatments.
2. 5.2 Treatment outcomes may vary significantly depending on a number of factors including, but not limited to:
   • The patient's existing oral health and dental condition
   • Facial anatomy and bone structure
   • Individual healing response and tissue characteristics
   • Patient compliance with post-treatment care instructions
   • Lifestyle factors such as diet, oral hygiene habits, and tobacco use
3. 5.3 Before-and-after images displayed on our website, social media profiles, or advertising materials represent actual patient cases treated at the Clinic. These images are shared with patient consent and are intended to illustrate the type of results achievable. They do not guarantee identical or similar outcomes for any other individual.
4. 5.4 A thorough in-person consultation with Preethi Udhayaraja is necessary to assess your specific condition, discuss realistic expectations, and determine the most appropriate treatment plan for you.
5. 5.5 The Clinic will not be held liable for outcomes that differ from those depicted in illustrative materials, provided the treatment was carried out
   in accordance with the agreed treatment plan and accepted clinical standards.

6.  TREATMENT, CLINICAL TERMS AND PATIENT RESPONSIBILITY

1. 6.1 All treatments at Preethi Udhayaraja Dental & Aesthetics are carried out by or under the supervision of qualified dental professionals.
2. 6.2 Prior to any treatment, you will be required to provide informed This will include a discussion of the proposed procedure, alternatives, benefits, and potential risks.
3. 6.3 You have the right to ask questions and refuse or withdraw consent for treatment at any However, once a treatment has commenced, certain aspects may not be reversible.
4. 6.4 The Clinic reserves the right to decline a treatment request if, in the professional opinion of Dr. Preethi Udhayaraja, the treatment is not clinically appropriate or safe for the patient. The Clinic also reserves the right to discontinue ongoing treatment if patient safety may be compromised or if a patient's behaviour is abusive or disruptive to clinic staff or other patients.
5. 6.5 Patients are responsible for:
   • Providing accurate, complete, and up-to-date medical history, including current medications, allergies, and any existing health conditions.
   • Disclosing any changes to their health or medications before each visit
   • Following all post-treatment care instructions provided by the
   • Attending follow-up appointments as recommended

Failure to provide accurate medical information or follow treatment instructions may affect the outcome of your treatment. The Clinic shall not be held liable for adverse outcomes resulting from incomplete or inaccurate information provided by the patient.

7.  PAYMENT POLICY

1. 7.1 Treatment fees will be discussed with the patient before initiating any procedure. A detailed estimate will be provided at the time of consultation based on the proposed treatment plan.
2. 7.2 Certain treatments — particularly those involving laboratory work, custom appliances (e.g., Invisalign aligners, veneers, crowns), or multi-session procedures — may require an advance payment or deposit before treatment commences. This will be communicated clearly at the time of consultation.
3. 7.3 Treatment fees displayed on our website, if any, are indicative only. Final fees will be confirmed by the clinic team at the time of consultation and are subject to the specific clinical requirements of each patient.
4. 7.4 The Clinic reserves the right to revise treatment fees where the scope of treatment changes based on clinical findings during examination or the course of Any such revisions will be discussed and agreed with the patient before proceeding.
5. 7.5 The Clinic does not currently offer refunds on completed treatments. In the event of a clinical concern or dissatisfaction, patients are encouraged to contact the Clinic directly so that the matter can be reviewed and addressed appropriately.

8.  TREATMENT PLAN CHANGES

1. 8.1 Treatment plans are formulated based on the information available at the time of initial consultation and examination. As treatment progresses, new clinical findings may necessitate modifications to the original plan.
2. 8.2 Any changes to a patient's treatment plan — including changes in procedure, materials, timeline, or cost — will be discussed thoroughly with the patient before the modified treatment is carried out.
3. 8.3 The Clinic will not proceed with any material change to the treatment plan without the patient's informed consent, except in emergency situations where immediate action is required to prevent harm.

9.  EMERGENCY CARE POLICY

1. 9.1 Preethi Udhayaraja Dental & Aesthetics provides dental treatment during scheduled clinic operating hours only.
2. 9.2 If you experience a dental emergency outside of our operating hours — such as severe tooth pain, trauma, significant bleeding, or swelling — we strongly advise you to:
   • Seek immediate care at the nearest hospital emergency department or a 24-hour dental facility.
   • Contact our clinic at the earliest opportunity the next working day so we can follow up on your care.
3. 9.3 The Clinic's WhatsApp and phone lines may not be monitored outside of working hours. The Clinic shall not be held liable for any harm arising from a failure to reach clinic staff during non-operating hours.

10.  ONLINE CONDUCT AND PUBLIC REVIEWS

1. 10.1 We welcome honest and constructive feedback from patients and website visitors. Reviews and public comments help us improve our services and assist others in making informed decisions.
2. 10.2 All feedback shared online — whether on Google, Facebook, Instagram, health review platforms, or any other public channel — should be truthful, fair, and based on genuine personal experience.
3. 10.3 The Clinic reserves the right to take appropriate action, including seeking legal remedy, in cases involving:
   • False, fabricated, or materially misleading statements about our treatments, staff, or services.
   • Defamatory content that damages the professional reputation of the Clinic or Dr. Preethi Udhayaraja without factual basis.
   • Harassment or abusive language directed at clinic staff or the
   • Deliberate misrepresentation of medical advice or treatment information received at the Clinic.
4. 10.4 If you have a concern or complaint regarding your treatment or experience at the Clinic, we encourage you to contact us directly before posting publicly. We are committed to resolving all patient concerns promptly and professionally.
   Email : drpreethiudhay@gmail.com
   Phone : 8015098330 / 98402 48330

11. TESTIMONIALS, CASE IMAGES AND PHOTOGRAPHY CONSENT

1. 11.1 Patient testimonials and before-and-after images displayed on this website and in our advertising materials are shared with the explicit consent of the respective patients.
2. 11.2 These represent individual patient experiences and outcomes and should not be interpreted as a guarantee of similar results for any other patient.
3. 11.3 Clinical photographs may be taken during your visit for the purposes of treatment documentation, treatment planning, case records, and internal clinical Such photographs are stored securely and form part of your clinical record.
4. 11.4 With your separate and explicit written consent, clinical photographs or videos may also be used for:
   • Educational content (e.g., dental workshops, presentations)
   • Promotional purposes on our website or social media platforms

   In all such cases, your personal identity will be protected unless you expressly consent to being identified. You have the right to withdraw this consent at any time by contacting us, though this will not affect photographs already published prior to the withdrawal.

5. 11.5 You are never obligated to consent to promotional use of your Declining will in no way affect the quality of care you receive at the Clinic.

12.  INTELLECTUAL PROPERTY

1. 12.1 All content on this website, including but not limited to text, images, logos, graphics, videos, and design elements, is the property of Dr. Preethi Udhayaraja Dental & Aesthetics or its licensed content providers and is protected under Indian copyright laws.
2. 12.2 You may not reproduce, copy, distribute, or commercially exploit any content from this website without our prior written consent.
3. 12.3 The name "Dr. Preethi Udhayaraja Dental & Aesthetics" and associated logo are proprietary identifiers of the Clinic and may not be used without express permission.

13.  THIRD-PARTY LINKS AND SERVICES

1. 13.1 Our website may contain links to third-party websites such as Facebook, Instagram, LinkedIn, and Google Maps. These links are provided for your convenience only.
2. 13.2 We do not control or endorse the content of third-party websites and are not responsible for their privacy practices, terms, or accuracy of content.
3. 13.3 Your use of third-party platforms (including Meta/Facebook platforms for viewing or engaging with our advertisements) is governed by those platforms' own terms and conditions.

14.  LIMITATION OF LIABILITY

1. 14.1 To the maximum extent permitted by applicable law, Preethi Udhayaraja Dental & Aesthetics shall not be liable for:
   • Any inaccuracies or errors in the information provided on this
   • Any loss or damage arising from your reliance on information obtained through this website.
   • Any interruption, delay, or failure of the
   • Any unauthorised access to or alteration of your data due to circumstances beyond our reasonable control.
2. 14.2 Our total liability in relation to any claim arising out of your use of this website shall not exceed the amount paid by you, if any, for the specific service in question.

15.  PRIVACY

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your personal information. Please read our Privacy Policy available on this website.

16.  GOVERNING LAW AND JURISDICTION

1. 16.1 These Terms and Conditions are governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable Indian statutes.
2. 16.2 Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.

17.  AMENDMENTS

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be reflected by updating the "Last Updated" date at the top of this document. Continued use of the website following the posting of changes constitutes your acceptance of the revised Terms and Conditions.

18.  CONTACT US

If you have any questions about these Terms and Conditions, please contact us: Dr. Preethi Udhayaraja Dental & Aesthetics

Email	: drpreethiudhay@gmail.com
Phone	: 8015098330 / 98402 48330
Website	: https://preethiudhayaraja.com
Address	: T Nagar & ECR, Chennai, Tamil Nadu, India